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Common questions
Questions before you buy
Where can I find the Boogiio dash cam manual?
Check the model label first. Instructions for the Boogiio OK-831 are available through online manual archives; use only a document whose brand and model match your camera.
Is the ZDR-015 dashcam manual for a Boogiio camera?
No. ZDR-015 is a Comtec drive recorder, and Comtec provides its product information and instruction manual. Its controls and installation requirements should not be assumed to apply to a Boogiio camera.
Why does my Boogiio dash cam say the memory card is full?
The OK-831 manual advises formatting the card in the camera and confirming that loop recording is enabled. Locked recordings can accumulate, so preserve any footage you need before formatting because the process erases files.
Why will my Boogiio dash cam not turn on?
The OK-831's internal battery is intended to save files when external power stops, not to run the camera normally. Check the vehicle power connection, adaptor indicator and cable seating; if it still fails, follow the manual's reset and support guidance.
How do I start recording on a Boogiio dash cam?
With a compatible card inserted and vehicle power connected, the OK-831 instructions say the camera should power on and begin recording when the vehicle starts. Check the on-screen recording indicator before setting off.









