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Official manufacturer imagePetzl ACTIK CORE
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Official manufacturer imageFenix HM50R V2.0
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Common questions
Questions before you buy
Why has my headlamp stopped working?
Check the power source first: confirm cells follow marked polarity, recharge the specified battery, and inspect contacts for dirt or moisture. If it still fails, use the exact model manual and warranty support rather than opening a sealed battery pack.
Why does my head torch turn on and then go off?
A depleted or poorly seated battery, dirty contacts, or a protection feature may interrupt power. Try only the checks listed by its maker; stop using a cell that is swollen, hot, leaking, or damaged.
Can I replace the batteries in a rechargeable headlamp?
Some models use a removable pack or accept standard cells, while others have a built-in battery. Check the official manual before buying a replacement or attempting repair.
When should I replace a headlamp instead of repairing it?
Check the maker’s warranty and approved service options first. Replacement makes sense if the housing, strap mount, charging port, or battery is unsafe or unsupported.







Working Headlamps for Hands-Free Task Lighting