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Brand guide

Virgin WiFi Boosters: Pods, Powerline Units and Coverage

Virgin Media’s current WiFi Pods use mesh with compatible Hubs; its older powerline boosters are no longer available to new customers. Check your account before sourcing an extender.

V

Brand overview

Virgin Media support distinguishes its current WiFi Pods from older WiFi Boosters, also called Powerline Boosters. Pods are paired with compatible Virgin Hubs and extend a mesh network; the provider says the older boosters are no longer available to customers. Check whether you have a white or black Pod before following setup and light instructions.

Models at a glance

Best for eligible customers with weak room coverage

Virgin Media WiFi Pod (white)

Access is linked to Virgin Media service and WiFi Max eligibility.

Best for compatible Hub owners receiving the black Pod

Virgin Media WiFi Pod (black)

Check the exact pod version and provider instructions.

Best for existing owners troubleshooting legacy kit

Virgin Media WiFi Booster

Virgin states these boosters are no longer available to customers.

Compare them side by side

Virgin Media WiFi Pod (white)Virgin Media WiFi Pod (black)Virgin Media WiFi Booster
DeviceWhite WiFi PodBlack WiFi PodPowerline WiFi Booster
Network methodMeshMeshG.Hn powerline
AvailabilityCheck eligibilityCheck eligibilityNo longer available to customers
Support routeVirgin Pod helpVirgin Pod helpVirgin Booster guide
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