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Guide
First confirm that your Telstra Smart Modem supports the booster generation. Telstra Booster Gen 2 works only with Smart Modem Gen 2 and 1.1; the setup sequence depends on the model.
Read the modem model on its base or rear label and confirm the booster generation. Telstra says Smart Wi-Fi Booster Gen 2 is compatible only with Smart Modem Gen 2 and 1.1. The newer Gen 3 booster has a different compatibility list, so do not apply Gen 2 instructions to every model.
Use the official setup guide for the booster generation. For the Gen 2 guide, connect the booster to the compatible modem with the supplied Ethernet cable and wait for the status light to confirm pairing. Some Telstra booster generations also support app or WPS setup; follow the model-specific guide.
After pairing, unplug the unit and move it to a power point between the modem and the area with weak Wi-Fi. Telstra advises placing it roughly halfway and away from thick walls or other obstacles. Allow the mesh connection to settle before checking the light.
Telstra says a solid green or blue light indicates successful setup with a strong connection. Amber indicates the booster is too far away; move it closer to the modem or another booster. Red indicates no connection, so repeat pairing and reboot both devices if needed.
Check compatibility first, then restart the modem and booster and repeat the official pairing steps. If the indicator stays red, reset the booster using its instructions and pair again. Contact Telstra if the modem model or service eligibility is unclear.
Common questions
No. Telstra says Gen 2 is compatible only with Smart Modem Gen 2 and 1.1. It is not a universal extender for other providers’ routers.
Use Telstra’s Gen 2 setup guide and pair it with a compatible modem while the units are close together. The guide specifies an Ethernet cable for initial pairing; wait for confirmation before moving the booster.
Telstra identifies amber as a poor signal, usually because the booster is too far from the modem. Move it closer until the connection indicator becomes solid green or blue.
Place it roughly halfway between the modem and the area with poor coverage, while maintaining a good link to the modem. Avoid thick walls and large obstructions.
Telstra states its Smart Wi-Fi Boosters are exclusive to Telstra home internet customers and compatible Telstra Smart Modems. Check the current compatibility page before attempting setup.
Keep exploring
The Optus Ultra WiFi Booster Gen 2 works with specified Optus modems, including the Ultra WiFi 5G Internet Modem and NBN Ultra WiFi Modem Gen 2. It is not a universal Wi-Fi extender.
The right Wi-Fi extender depends on the router signal at its location, your home layout and whether you need Ethernet, outdoor placement or powerline networking.
Choose an access point when you can run Ethernet to the coverage area. Choose a wireless extender when cabling is impractical and the router signal still reaches the installation spot.
A Wi-Fi extender can help reach a weak-signal room when positioned within range of your router. Compare plug-in repeaters, mesh-compatible models, outdoor units and powerline kits by how they connect.