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Common questions
Questions before you buy
How do I set up Optus Ultra WiFi Booster Gen 2?
Follow the Optus Gen 2 quick-start guide and support instructions for your modem. Observe its documented indicator sequence and pairing steps.
Why is my Optus Ultra WiFi Booster Gen 2 not pairing?
Confirm that you have the Gen 2 model and supported Optus equipment, then check the status lights and placement described in the official guide. Retry the documented pairing process.
Does the Optus Ultra WiFi Booster Gen 2 work with any modem?
Do not assume universal compatibility. Ask Optus or check its current support guidance for the modem and service you use.
Where should I place the Optus Gen 2 booster?
Follow Optus’s placement instructions and keep it within a useful connection of the modem while serving the area with weak coverage.



